Position Details

- Role: Senior Manager / Manager Regional Training Manager
- Location: Mumbai (Thane)
- Scope: Responsible for managing and supporting training needs across multiple branches within the region.

Key Responsibilities

- Training Delivery & Facilitation
- Conduct Induction, Refresher, Functional, Product, and Behavioral training sessions for employees.
- Facilitate training for customers, channel partners, and B2B stakeholders when required.
- Deliver learning effectively across both classroom and virtual (VILT) formats.
- Travel across the region to support branches, conduct sessions, and ensure consistent training delivery.
- Partner with branch leadership to identify gaps and recommend suitable training interventions.
- Digital Learning & Content Creation
- Create clear, engaging training materialpresentations, guides, short videos, assessments, and simple digital modules.
- Refresh and modernize existing content so it is easy to understand and accessible in digital formats.
- Use tools like Canva and other AI-based tools to improve the quality, design, and delivery of learning material.
- Support Train-the-Trainer (TTT) programs by preparing easy-to-use content and helping design smooth digital learning experiences.
- Stakeholder Management
- Work closely with Product Managers, SMEs, Operations, HR, and internal trainers to ensure accurate, updated training delivery.
- Build strong working relationships with regional/branch managers to understand business priorities and capability needs.
- Communicate training plans, outcomes, and feedback effectively to leadership and stakeholders.
- Process & Documentation




- Maintain training MIS, reports, attendance, participant feedback, and assessments.
- Ensure documentation is audit-ready and aligned to internal compliance standards.
- Track training effectiveness and share insights for continuous improvement.

Skills & Competencies Required

- Training & Facilitation Skills
- Solid facilitation skills across physical classrooms as well as virtual platforms (VILT).
- Ability to engage participants and simplify complex topics for diverse audiences.
- Experience delivering behavioral and soft-skills training is preferred.
- Content Development & Digital Skills
- Ability to create simple, engaging, and visually appealing digital training content.
- Working knowledge of Canva and comfort using AI tools for content creation, visuals, and basic video elements.
- Familiarity with LMS usage and digital learning platforms.
- Behavioral Competencies
- Excellent verbal and written communication skills.
- Strong interpersonal and stakeholder management capability.
- High level of ownership, planning, and organizational ability to manage multiple branches.

Qualifications & Experience

- Mandatory: 8-10 years of experience overall of which minimum 3 in financial services (Broking, BFSI, Wealth, Insurance or related domains) in a sales training or capability-building role.
- Graduate/Postgraduate in any discipline. Certifications in L&D;, facilitation, or instructional design are an advantage.
- Experience handling multi-location training delivery and virtual sessions is desirable.
- Basic Proficiency in Canva, digital tools, and AI-based content creation platforms is required.

📌 Regional Training Manager (Mumbai)
🏢 HDFC Securities
📍 Mumbai