To drive microfinance business sales and achieving business deliverables.

Ensuring onboarding of quality customers to maintain highest portfolio quality

Identifying Joint liability Groups & disbursing loans which suit the target customers and geographies.

Conducting CGT (Compulsory Group Training) amongst members.

Enabling business growth across assigned territories for deeper market penetration and reach.

To ensure achievement of disbursement targets and achieving desired productivity numbers.

Conducting regular centre meetings for collections with maximum attendance to maintain constant contact with customers

Maintaining expected collection efficiency and ensuring minimum delinquency.

Continuous follow up of overdue customers, if any to ensure their repayment.





Ensuring that client satisfaction is maximum and there is solid brand identification and recall amongst customers.

Achieving highest First Time Right (FTR)

Constantly engaging in learning and development programs to upskill.

Adherence to product, process and policies of the company.
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Qualification : Graduate in any discipline

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📌 Loan Officer - Retail MFB (New Delhi)
🏢 Tata Capital
📍 New Delhi