Job Title : Customer Success Manager
Location City : Bangalore

Experience Required : 5+ Years

Shift: General Shift

Work Mode: Hybrid

Position Type: Contract

Please feel free to send your resume to [email protected].

Company Name: VARITE INDIA PRIVATE LIMITED

About VARITE: VARITE is a global staffing and IT consulting company providing technical consulting and team augmentation services to Fortune 500 Companies in USA, UK, CANADA and INDIA. VARITE is currently a primary and direct vendor to the leading corporations in the verticals of Networking, Cloud Infrastructure, Hardware and Software, Digital Marketing and Media Solutions, Clinical Diagnostics, Utilities, Gaming and Entertainment, and Financial Services.

About The Client: Founded in Mountain View, California, the Client is currently headquartered in Sunnyvale, California, with 33 global offices. The Client provides a business and employment-focused social media platform that works through websites and mobile apps. The platform is primarily used for professional networking and career development.

About The Job:

- As a Customer Success Specialist, you will partner closely with internal partners to ensure our largest corporate customers realise the maximum value from their investment into Clients Sales Navigator product.
- You will partner with the Customer Success teams globally to deliver operational data asks, ultimately supporting customer relationships.
- This is a highly team-oriented role, which requires excellent analysis skills, organization, prioritization, clear communication, stakeholder management, and an interest in developing your technical skillset.
- Bangalore - Hybrid – Tuesday, Wednesday, Thursday

Essential Job Functions:

- Assists in the process of creating customer value and operational reviews including project management of the process, providing analytical insights,



consolidating format, proofreading, and pulling standard reports.
- Completes report creation for customers using multiple systems to help customers understand the impact of Client partnership.
- Works cross-functionally with internal Client partners (Customer Success, Services, Sales & Insights, etc.) in support of customer value demonstration/ ROI goals.
- Helps design and sustain account team organizational systems in partnership with cross-functional partners (i.e., creation/management of team communication channels, etc.).
- Uses advanced analysis skills (SQL, pivot tables, formulas, and x-lookups) to compile multiple data reports.
- Partners closely with CSMs to prioritize projects based on customer maturity.

Qualifications:

- 2+yrs in data analysis/reporting role
- Experience with Microsoft suite of products (Excel, PowerPoint, Word, SharePoint etc.) Working experience with SQL

Preferred Qualifications:

- Data and Insights-driven; able to synthesize data and help communicate the “so what” to a customer.
- Strong cross-functional partnership experience.
- Past work experience within a fast-paced environment.
- Experience synthesizing data and insights together for a client presentation.
- Experience working within Excel, Power BI, and/or Tableau.
- Experience leading/managing a project and associated deliverable work.




- Excellent verbal and written communication skills with the ability to document and communicate with internal and external resources.
- Highly detail-oriented and organized with ability to effectively prioritize and multi-task.
- Exceptional attention to detail to ensure accuracy and effective execution of all projects and tasks undertaken.

Suggested Skills:

- SQL
- Excel
- PowerPoint
- Data Analytics
- Problem solving
- Data story telling

How to Apply: Interested candidates are invited to submit their resume using the apply online button on this job post.

About VARITE: VARITE is a global staffing and IT consulting company providing technical consulting and team augmentation services to Fortune 500 Companies in USA, UK, CANADA and INDIA. VARITE is currently a primary and direct vendor to the leading corporations in the verticals of Networking, Cloud Infrastructure, Hardware and Software, Digital Marketing and Media Solutions, Clinical Diagnostics, Utilities, Gaming and Entertainment, and Financial Services.

Equal Opportunity Employer: VARITE is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, veteran status, or disability status.

Unlock Rewards: Refer Candidates and Earn.
If you're not available or interested in this opportunity, please pass this along to anyone in your network who might be a good fit and interested in our open positions. VARITE offers a Candidate Referral program, where you'll receive a one-time referral bonus based on the following scale if the referred candidate completes a three-month assignment with VARITE.

Exp Req - Referral Bonus
0 - 2 Yrs. - INR 5,000
2 - 6 Yrs. - INR 7,500
6 + Yrs. - INR 10,000

📌 Customer Success Specialist (Bangalore Rural)
🏢 VARITE
📍 Bangalore Rural