KEY RESPONSIBILITIES

- Supervise and lead the floor staff to achieve individual and team sales targets.
- Monitor and maintain floor operations, including customer service, sales, and product display standards.
- Ensure effective visual merchandising and adherence to brand guidelines.
- Handle customer queries, concerns, and escalations to ensure satisfaction and repeat business.
- Track, analyze, and report on sales performance, stock movement, and showroom KPIs.
- Coordinate with store management and back-office teams for stock replenishment and inventory control.
- Conduct regular floor walks to check product availability, cleanliness, and overall presentation.
- Train, coach, and motivate team members to deliver excellent service and improve sales techniques.
- Implement company policies,



standard operating procedures(SOPs), and ensure compliance.
- Assist in planning and executing promotional campaigns, discounts and special events.

KEY SKILLS & COMPETENCIES:

- Robust leadership and team management skills.
- Excellent communication, Interpersonal and problem-solving skills.
- Ability to work under pressure and in fast-faced environment.
- Flexibility to work weekends, holidays and extended hours if required.

QUALIFICATIONS:

- Any degree
- 8 or more years of experience in retail operations, preferably in a managerial role.

Contact Number : (phone hidden)

Email : [email protected]

📌 Floor Manager (Chennai)
🏢 Pothys Retail Private
📍 Chennai