- Respond to customer inquiries and resolve issues professionally and promptly.
- Provide exceptional customer service through various channels, including phone, email, and chat.
- Resolve complaints and concerns in a fair and efficient manner.
- Collaborate with internal teams to improve overall customer experience.
- Maintain accurate records of customer interactions and transactions.
- Identify opportunities to upsell and cross-sell products or services.
Job Requirements
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced setting and handle multiple tasks simultaneously.
- Strong problem-solving and analytical skills.
- Proficient in using computer software and technology.
- Ability to work collaboratively as part of a team.
- Strong attention to detail and organizational skills.
📌 Customer Support Executive (Bengaluru)
🏢 Purview Services
📍 Bengaluru
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