Job Summary

One should be able to drive opportunities for merger and acquisition, third-party outsourcing, or business consolidation as viable business solutions. He should be able to address and resolve the challenges and realities of today's multi-channel call centers. He hones in on critical factors directly impacting the bottom line: process, people, management, and technology. Should be able to propose and deliver call center strategic planning, assessment, and engagements and provide a variety of facilitation and management services in different verticals. He can help clients take a hard look at their business objectives, current organizational infrastructure, and operational practices.

Responsibilities

- He should be capable of generating business value in several key areas:
- Works closely with Business Partner contacts to ensure outsourcing needs of business units are being met
- Proactively manage Business Partner relationships by initiating open communication and collaborating to understand strategic sourcing objectives
- Align Call/voice Business Centre initiatives with corporate drivers
- Should be able to explore the demands for today s complex call distribution and management systems
- Streamlining operational processes and procedures for vendors/clients
- Understanding and developing solutions for client s outsourcing requirements
- Involves organizing and anchoring client visits
- MSA (Master Services Agreement)/SOW (Statement of Work) Contract creation, reviews negotiation
- Participate in onsite due diligence contribute in transition planning
- Responsible for managing, implementing, and deploying new business processes and partnerships to increase sales and industry reach
- Manage partner relationships to increase business and identify new opportunities for company partnerships
- Track all business development activities, analyse Weekly/Monthly/Quarterly progress and suggest new strategies based on findings
- Prepare presentations for prospective clients for positioning the company s services in the outsourcing space
- Manage key relationship with venders

Core Competencies

- Must possesses 6+ years of strategic sourcing experience in product/services industry
- Thoughtful, performance-driven, ambitious and razor-shsharp qualified abilities
- Innately inquisitive, culturally astute, and self-motivated
- Responsible for deliverables under tight-guidelines
- Foster a transparent partnership with international and domestic vendors
- Should be able of directly collaborating with external partners
- Demonstrates intellectual curiosity, analytical, and problem-solving skills in areas of high complexity, ambiguity and diversity
- Experience in Request for Information, Request for Tender, Request for Proposal/Offer, and Request for Quotation response




- Knowledge Experience of BPO delivery models and should have strong pre-sales/solution experience and background
- Experience and flexibility in working in Global Delivery model with teams spread across in various time-zones
- Perform secondary research to get insights on a particular industry
- Able to find the prospects who are in need of setting a contacting/call centre or business process
- Can explore and assess the industry trend, providing expert advice in centre and process design, technology selection and deployment, and change management
- Should be able of analysing the need of the prospect before make a final call on transition and delivery of project
- Excellent in Excel Spreadsheets, PowerPoint Presentations and Word
- Willingness for some travel as and when required
- Must be fluent as native speaker in English along with excellent email and proposal writing skills

Other Details

- Joining: Immediate
- Location: Gurugram
- Shift Timing: 8:30 pm to 6:00 am (Should be open for any shift (247))
- Meals: Provided (One time)
- Working Days: 5 days working
- Qualification: Graduate in any discipline. Candidates with MBA/MCA along with relevant experience in same profile will be preferred.

BDM (Hard-Core Sales Profile)

Current Vacancies: 1

Experience: 5 years of experience in direct sales of Digital/Online marketing concepts

Brief Description of Role

The Business Development Manager is responsible for developing and executing a sales development plan designed to meet revenue and growth goals for MagicByte Solutions and associated companies. The role requires strong commercial, business development, sales and management experience along with exposure to Digital Marketing.

Purpose of Job

- Developing, managing and overseeing the implementation of a strategic sales plan to agreed timelines to meet the financial targets for client enquires
- Maintain account plans and communications for strategic clients
- Reporting on pipeline and business development activities.
- Identify new market needs to help shape and grow the revenue streams
- Provide pre-sales support to commercial team for all sales activities
- Meet overall revenue/ profit targets

Scope of the Job

- Meet or exceed quarterly revenue targets set by the business.
- Maintaining an accurate pipeline, account plans and territory plan and reporting to management on a regular basis.
- Identify new products or business requirements and timely response to all sales opportunity enquiry from the market and help the organization bring to market.




- Identify greenfield sales opportunities for the association network for Digital Marketing, CRM, SEO, SEM, SMO, Website Design.

Duties and Key Responsibilities

Sales Planning

- Develop a sales activity plan designed to meet the revenue objectives of the business
- Identify strategic accounts that will be maintained and managed
- Documented pipeline growth strategy aligned to identified strategic clients that meets the revenue objectives of the business.

Revenue Objectives

- Meet monthly quarterly sales targets through the execution of a documented sales plan
- Identify risks to the pipeline and escalate recommended solutions to management

Pipeline Management

- Keep CRM database up to date with key contacts and activities.
- Grow the database through the addition of key executive contacts within target accounts and opportunity details
- Create and update strategic account follow up plans for all accounts and provide weekly status reporting.
- Maintain a territory activity plan designed to build pipeline that will meet the revenue objectives of the business.

Experience - ESSENTIAL

- 5+ years marketing and/ or advertising experience and comprehensive understanding of new developments in digital marketing, advertising and technology
- Previous experience in senior management team and demonstrated leadership skills
- Broad commercial and sales experience
- Experience in aligning multiple product and service strategies against a unified corporate strategy
- Broad marketing and advertising contacts and relationships within the Digital Marketing/CRM
- Ability to develop, manage and lead large initiatives and multiple projects concurrently
- Experience in managing a PL to deliver sustainable, profit growth across products and services.
- Experience in driving efficiencies across business and resources

Skills and Abilities - ESSENTIAL

- Actively engaged in the market, identifying market trends and proactively adapting products and service strategies to capitalize on market needs
- Creating and implementing organization-wide and product centric strategies to promote business growth
- Define needs of market segments to inform the development and evolution of product and service offerings
- Create tailored positioning for product and service offering to deliver to market segments and sectors.
- Time management skills with an ability to work on multiple projects simultaneously
- Team player with a positive work ethic. Ambitious and committed to achieving success

Other Details

- Shift Timing: Should be open for any shift (247)

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Business Process Outsourcing Manager (Gurugram)
🏢 MagicByte Solutions
📍 Gurugram