Hiring: Customer Support Executive International Banking Process
Location: Manyata Tech Park, Bangalore
Employment Type: Full-Time
Shift: Rotational Night Shift
Work Schedule: 5 Days Working | 2 Rotational Week Offs
Experience: Minimum 1 Year
Salary: Up to 5.5 LPA
Joining: Immediate Joiners Preferred
Job Overview
We are hiring Customer Support Executives for an International Banking Process. The ideal candidate should have excellent English communication skills, strong customer-handling abilities, and a customer-first approach.
This is an excellent opportunity for professionals looking to build a long-term career in the international customer service and banking domain.
Key Responsibilities
- Handle inbound customer interactions for international banking customers.
- Understand customer concerns and provide accurate and timely resolutions.
- Deliver a professional and high-quality customer experience.
- Handle customer queries with patience, empathy, and confidence.
- Meet defined quality, productivity, and customer satisfaction targets.
- Escalate complex issues to the relevant teams when required.
- Maintain accurate records of customer interactions and transactions.
- Follow company policies, processes, and compliance requirements.
Eligibility Criteria
- Graduate or Undergraduate candidates can apply.
- Minimum 1 year of professional experience in any industry, BPO, customer service, or international voice process.
- Excellent spoken and written English communication skills.
- Robust pronunciation, active listening, and interpersonal skills.
- Ability to communicate confidently with international customers.
- Comfortable working in rotational night shifts.
- Bangalore-based candidates preferred.
- Immediate joiners preferred.
Communication Requirements
Since this is an international customer-facing role, candidates must have fluent English communication with a clear and neutral accent.
A communication assessment will be conducted as part of the interview process. Candidates with strong verbal communication and minimal Mother Tongue Influence (MTI) are preferred.
Salary & Benefits
- CTC: Up to 5.5 LPA
- Welcome Bonus: 30,000
- 5 Days Working
- 2 Rotational Week Offs
- International Banking Process
- Excellent Career Growth Opportunities
- Continuous Learning and Development
- Professional and Supportive Work Environment
Why Join Us?
- Opportunity to work with global banking customers
- Build experience in an international customer service environment
- Strong career progression opportunities
- Professional work culture
- Attractive compensation and welcome bonus
How to Apply
Interested candidates can share their updated resume or contact HR for interview scheduling.
HR: SUMITRA
Call / WhatsApp: (phone hidden)
Email:
[email protected]
Candidates with strong English communication skills and relevant customer service experience are encouraged to apply.
📌 International Banking Representative (Bengaluru)
🏢 Your Pitchh
📍 Bengaluru