We are looking for a proactive and technically solid Support Engineer to provide production and application support for modern cloud-native applications built on ReactJS, FastAPI/Django, and Azure services. The ideal candidate should have hands-on experience in monitoring, troubleshooting, incident management, root cause analysis, and operational support across frontend, backend, APIs, search, and cloud infrastructure components.

This role requires strong analytical skills, a customer-first mindset, and the ability to work closely with development, DevOps, and product teams to ensure high application availability, performance, and reliability.

Required Technical Skills

Application Platform Support

- Strong experience in application support / production support / site support for cloud-hosted applications.
- Good understanding of frontend support for ReactJS applications.
- Experience supporting Python-based APIs, preferably FastAPI and Django.
- Knowledge of REST APIs, request/response lifecycle, API authentication, and debugging tools such as Postman.

Azure Services

- Hands-on experience with:
- Azure Static Web Apps
- Azure App Service
- Azure Container Apps
- Azure API Management (APIM)
- Azure Log Analytics




- Application Insights

- Ability to monitor application health, analyze telemetry, and troubleshoot deployment/runtime issues in Azure.

Search / AI Services

- Experience supporting solutions built with:
- Azure AI Search
- Azure AI Foundry (or Azure OpenAI / AI service integrations)

- Familiarity with troubleshooting search indexing, query issues, search relevance, and AI workflow/service connectivity.

Data Caching

- Working knowledge of:
- Redis
- PostgreSQL

- Ability to troubleshoot query performance, connection issues, caching behavior, and data-related problems.

Monitoring Troubleshooting

- Strong experience in:
- Log analysis
- Incident triaging
- Root cause analysis (RCA)
- Alert handling
- Performance troubleshooting

- Familiar with dashboards, telemetry, metrics, and distributed application monitoring.

Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying.

📌 Software Engineer (Bengaluru)
🏢 Tavant
📍 Bengaluru