About this role:

Wells Fargo is seeking a Systems Operations Engineer.

In this role, you will:

- Participate in complex technical issues and initiatives related to large scale applications, systems, databases, or other technical products and services.
- Identify prospect for process improvements within technical support strategies and plans.
- Review and analyze technical queries to extract data, create standard databases, or perform limited programming to fine tune systems supporting low to medium risk technical deliverables.
- Present recommendations for resolving complex technical queries.
- Exercise some independent judgment to analyze performance trends and recommend process improvements while developing understanding of technical process controls or standards.
- Work as an internal consultant regarding use of tools and processes.
- Provide information related to supported system area to functional colleagues, internal partners and stakeholders, including internal customers.

Required Qualifications:

- 2+ years of Systems Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.

Desired Qualifications:

- Provides support for moderately complex technical OS and Hardware Support and Maintenance Activities.
- Prior experience of handling production support , handling Linux systems is a must.




- Good understanding of writing Ansible playbooks to simply day to day systems administration work.
- Develop observability dashboard like Grafana , Splunk & ServiceNow.
- Troubleshoots network, hardware and software issues using pre-defined guidelines.
- Knowledge on Infrastructure and Remote Administration of various Infrastructure Devices
- Familiar with ticketing and Monitoring tools and Acknowledging the Alerts in time.
- Familiar with Different Components of Infrastructure like Routers, Switches, Servers, SAN and NAS Devices.
- Familiar with Infrastructure Service Management Processes (Incident/Change/Problem Management).
- Knowledge or Certification in any of the OS Platform
- Able to extract the configuration information and Use basic diagnostic tools with Guidance for troubleshooting.
- Ability to Communicate and Co-ordinate with multiple support teams and business communications.
- Ability to make quick and accurate decisions, including the appropriate escalation of critical issues.

Job Expectations:

- Understand Process and Environments working closely with other senior team members.
- Develop Skills in Specific domain with help of self paced, Instructor led training and mentoring from team members.
- Technical Support and Working Experience in any of Infrastructure Domain.
- Support Knowledge with effective communication Skills.
- Certification or Knowledge on Redhat Linux.

📌 Systems Operations Engineer (Bengaluru)
🏢 Wells Fargo
📍 Bengaluru