Role Overview:

The Application Engineer owns robot deployment, configuration, and customer enablement at assigned sites. This role ensures every robot is correctly mapped, configured, and commissioned, that the customers on-site team is trained and self-sufficient, and that deployment issues are coordinated smoothly with Technical Support and Site Service Engineers.

Key Responsibilities:

Deployment & Configuration

Site mapping

Path planning

Mission creation

Workflow understanding

Robot configuration

Customer Enablement

Robot commissioning

Process optimization

Store/site setup

Train & support customer team

Documentation & handover

Support Coordination

Work closely with the Technical Support Engineer

Support Site Service Engineers during deployment

Escalate issues & provide feedback

Ensure customer satisfaction

Qualifications & Experience:

Bachelors degree in Engineering (Mechanical, Electronics, Robotics, Computer Science, or equivalent)

1-3 years of experience in robotics, automation, or field engineering deployment roles; strong freshers with relevant project experience may also be considered

Working understanding of robot navigation, mapping, or mission-planning concepts is an advantage





Skills & Competencies:

Robust troubleshooting and problem-solving skills

Ability to read site layouts/floor plans and translate them into navigation maps

Clear communication skills for training and enabling customer teams

Working knowledge of robot software/hardware interfaces and configuration tools

Basic working knowledge of Linux (command line navigation, file systems, service/process checks)

Comfortable coordinating across L1 technicians, L3 support, and customer stakeholders

Organized documentation habits for handover and knowledge continuity

Willingness to travel to customer sites as required

Preferred Experience:

Experience in industrial automation, robotics, field service, maintenance, or technical support roles

Exposure to autonomous mobile robots (AMRs), AGVs, or automation systems will be an added advantage

Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Application Engineer, Technical Operations (Gurugram)
🏢 Peppermint Robotics
📍 Gurugram