- Handle customer inquiries and resolve issues professionally.

- Provide timely and accurate information about products and services.

- Build strong relationships with customers to ensure long-term satisfaction.

- Collaborate with internal teams to resolve complex customer complaints.

- Develop and implement process improvements to enhance customer experience.

- Maintain high levels of product knowledge to effectively support customers.

Job Requirements

- Minimum 2 years of experience in customer service or a related field.

- Excellent communication and interpersonal skills.

- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.

- Solid problem-solving and analytical skills.

- Experience with customer relationship management software.

- Ability to adapt to changing situations and priorities.

- Company name: Tata Capital Ltd.

- Industry: Financial Services.

Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Customer Service Executive - Two Wheeler Loans (Kakinada)
🏢 Tata Capital
📍 Kakinada