The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists

Responsibilities

- Communicate with customers via phone, email and chat
- Provide knowledgeable answers to questions about product, pricing and availability
- Work with internal departments to meet customer‘s needs
- Data entry in various platforms
- Resolve complex customer queries via live chat platforms.
- Maintain high accuracy and quick Turnaround Time (TAT).
- Deliver polished, skilled solutions to international users.

Qualifications

- Excellent phone etiquette and excellent verbal, written, and interpersonal skills
- Ability to multi-task, organize, and prioritize work
- Flexibility: Must be comfortable with a 24/7 rotational shift schedule.
- Location: Currently residing in the Tricity area.

Benefits

- Schedule: 5-day work week (2 rotational offs).
- Transport: Free cab facility for female staff during night shifts.
- Growth: Premium environment with clear career progression.

How to Apply :

Contact Person- Tanika Sharma

Meet HR Tanika in Cabin No. 12, Teleperformance sector 75 Mohali Gate no.1

Share your Resume at

📌 Customer Service Representative (Sahibzada Ajit Singh Nagar)
🏢 Teleperformance
📍 Sahibzada Ajit Singh Nagar