Overview: TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients worldwide.

Job Title: Senior IT Technical Program Manager Work Location: Gurgram , India Duration: 3 Months Job Type: Temporary Assignment Work Type: Hybrid Job Description:

- Client is seeking a Senior IT Technical Program Manager to join the team. This role serves as a delivery lead across IT programs and initiatives, including Enterprise Applications, the AI Readiness Program, and other strategic workstreams.
- The TPM will work across IT functions as needed, owning end-to-end program delivery and driving cross-functional alignment from intake through implementation.
- The ideal candidate brings a strong foundation in enterprise IT project delivery, a structured approach to stakeholder management, and the ability to operate across both strategic planning and hands-on execution.
- This person will collaborate closely with IT leadership, Communications, Finance, and People teams, and will be expected to drive clarity, accountability, and momentum across complex, multi-workstream programs.

Key Responsibilities: Enterprise AI Initiatives

- Serve as the primary project manager for Enterprise AI Initiatives, coordinating workstreams across IT, Communications, Finance Transformation, and People functions to ensure structured, governed delivery from intake through implementation
- Maintain comprehensive program plans, RAID logs, decision registers, and status reporting cadences across all active AI workstreams
- Facilitate cross-functional working sessions, track action items, and ensure milestones are met on time and within scope across concurrent AI use case deliveries
- Ensure Enterprise AI Initiatives, including the AI Readiness Program, follow established intake, scoring, and governance processes covering use case prioritization, approval workflows, and lifecycle management
- Coordinate AI use case teams across Technical Leads, Change Management representatives,



and Financial Flexibility Leads to drive accountability and progress at the workstream level
- Track and report on AI initiative performance metrics including adoption, productivity impact, and value realization in support of enterprise savings targets
- Surface blockers, escalate risks, and drive resolution across program stakeholders to maintain delivery momentum
- Lead sprint planning, backlog grooming, and retrospectives for AI initiative workstreams, ensuring consistent cadence and iterative progress toward delivery milestones

IT Project Portfolio Management

- Manage a portfolio of IT initiatives spanning Enterprise Applications, employee-facing technology, support model improvements, and digital workplace enhancements across the IT organization
- Define project scope, success criteria, timelines, and resource requirements in collaboration with IT leadership
- Coordinate with platform owners, vendors, and internal teams to ensure delivery alignment across all active workstreams
- Maintain a consolidated view of portfolio health, surfacing dependencies and conflicts proactively

Governance and Reporting

- Produce executive-ready project status updates, steering committee materials, and program dashboards
- Ensure projects adhere to established intake, scoring, and lifecycle governance processes, applying AI Readiness Program standards to applicable Enterprise AI workstreams
- Maintain documentation standards across all managed initiatives, including project charters, decision logs, and closure reports
- Deliver structured stakeholder communications on a recurring cadence: weekly status updates for active workstreams,



monthly program summaries for IT leadership, and quarterly reviews for executive and cross-functional stakeholders

Stakeholder and Change Management

- Build and maintain strong working relationships with stakeholders across IT, business functions, and external vendors
- Support change management activities including communications planning, training coordination, and adoption tracking in partnership with the People and Communications teams
- Act as a trusted point of contact for project stakeholders, proactively managing expectations and ensuring alignment at every phase

Qualifications Required:

- 6 to 9 years of experience in technical project management within an enterprise IT setting
- Demonstrated experience managing complex, cross-functional programs with multiple concurrent workstreams
- Strong command of Agile and sprint-based delivery methodologies, with hands-on experience running sprint ceremonies and managing iterative delivery cycles alongside Waterfall or hybrid approaches
- Proficiency with project and work management platforms such as ServiceNow, Wrike, Jira, or equivalent
- Exceptional written and verbal communication skills with experience producing materials for senior and executive audiences
- Proven ability to manage ambiguity, navigate organizational complexity, and maintain delivery momentum without direct authority
- must have very strong communication and influencing skills.

Preferred:

- PMP, PMI-ACP, or equivalent project management certification
- Familiarity with IT service management (ITSM) frameworks, particularly ServiceNow
- Exposure to AI program governance, adoption tracking, or enterprise AI rollouts
- Experience supporting change management or internal communications workstreams as part of broader program delivery
- Prior experience in a SaaS, technology, or high-growth enterprise environment

TekWissen Group is an equal opportunity employer supporting workforce diversity.

📌 Technical Project Manager (Gur Gram)
🏢 TEKWISSEN
📍 Gur Gram