The candidate demonstrates excellent verbal communication skills and a explicit, pleasant tone suitable for customer interactions. They are confident, persuasive, and possess strong listening abilities, ensuring effective engagement and resolution of queries. The individual is target-driven, adaptable to dynamic work environments, and comfortable handling high call volumes. Additionally, they exhibit patience, professionalism, and a customer-centric approach, making them well-suited for calling and outbound/inbound calling responsibilities.
Responsibilities
- Make outbound calls professionally and efficiently.
- Communicate clearly and confidently with stakeholders to provide/get information.
- Maintain accurate records of calls, interactions, and outcomes in the system.
- Achieve daily/weekly calling targets and ensure timely follow-ups.
- Build and maintain positive relationships with stakeholders through courteous and empathetic communication.
- Adhere to company policies, scripts, and compliance guidelines during all interactions.
- Collaborate with team members and report progress or challenges to the supervisor.
Qualifications
Graduate 1 - 3 Years
📌 Executive (Noida)
🏢 EXL
📍 Noida
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