Description

Job Responsibilities/Task to accomplish/Territory

- Develop transition roadmaps and implementation plans.
- Establish governance models and program structures.
- Manage milestones, dependencies, risks, and deliverables.
- Drive execution across multiple workstreams.
- Design and govern knowledge transfer frameworks.
- Coordinate training and process documentation.
- Validate transition readiness and stabilization plans.
- Monitor post-transition performance.
- Develop communication and change management plans.
- Facilitate leadership steering committee meetings.
- Manage stakeholder expectations and escalations.
- Promote adoption of the future-state operating model.
- Maintain transition risk registers.
- Develop mitigation and contingency plans.
- Establish regular governance reviews.
- Track corrective actions and issue resolution.
- Track transition benefits against business case assumptions.
- Identify improvement opportunities.
- Monitor productivity, quality, and service performance.
- Report progress to executive leadership.




- Standardize processes and best practices.
- Identify automation and digitization opportunities.
- Support continuous improvement initiatives.
- Drive scalability and operational excellence within GBS.

Qualifications (necessary for any candidate for this position)

- Bachelor's degree in business, Finance, Engineering, Operations, Human Resources, Information Technology, or related field. Master's Degree (MBA or equivalent) preferred.
- 10+ years of professional experience.
- 7+ years leading global transition, transformation, shared services, outsourcing, or GBS programs.
- Demonstrated experience transitioning work from global locations into shared service or offshore environments.
- Solid experience managing cross-functional and multi-country programs.
- Proven track record delivering operational efficiencies and business case benefits.
- Experience working within multinational organizations.

📌 Program manager (Chennai)
🏢 Buckman Laboratories
📍 Chennai