99274-1 Customer relationship Mgmt (India)

99274-1 Customer relationship Mgmt (India)

18 Aug
|
Objectwin Technology India
|
India

18 Aug

Objectwin Technology India

India

Role Descriptions: Position title: Functional Consultant TCS Literacy Program| Andhra Pradesh Role - Purpose The functional consultant will work as a single point of contact between State Literacy Mission Authority (SLMA) team and the development team. The resource is expected to act as a key interface between government department and TCS team| ensuring accurate understanding of business requirements and facilitate timely delivery of solutions aligned with business objectives and quality standards. Experience8-10 years of experience with project management skills and project delivery| especially with government departments. Key attributes Valuable communication skills Ability to interact with community stakeholders and government officials Expertise in understanding technical requirements Problem-solving and observation skills Good knowledge of Excel/Word/PPTWork location: Vijayawada| Andhra Pradesh (fluency in English and Telugu is a must)
Essential Skills: Act as the Single Point of Contact (SPOC)



for SLMA stakeholders| ensuring effective communication and relationship management Facilitate regular status discussions and review meetings (daily/weekly) with SLMA and internal teams Capture| analyze| and clearly communicate business requirements to offshore delivery teams Track project deliverables against defined timelines and SLAs| ensuring timely completion Ensure seamless alignment between onsite and offshore teams for smooth delivery execution Monitor progress across development| testing| and deployment phases| identifying and addressing delays Develop strong understanding of business workflows (schemes| modules| processes)Document and validate requirements with stakeholders to ensure accuracy and completeness Conduct periodic field visits to gather ground-level insights| understand operational challenges| and incorporate real-time feedback Technical SkillsSQL (Basic querying| data validation| data checks)Data validation and reconciliation Understanding of data flows and system integrations
Desirable Skills:
Keyword:
Skills: Customer Relationship Management~Microsoft Excel
Experience Required: 8-10

📌 99274-1 Customer relationship Mgmt (India)
🏢 Objectwin Technology India
📍 India

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