Our Story:

Our client has a vision to transform patient experience in the underserved markets by bridging the gap which exists in primary healthcare. Our client is introducing a hybrid healthcare and fulfilment model that helps connect patients in underserved markets to healthcare providers and other key ecosystem players digitally and executing it through a robust 3-tier model of Hub, Spoke and a network of satellite health centres.

Core Responsibilities:

1. Build and Improve Training Content

- Assess what exists, identify the gaps, and prioritize what to build first. You will have existing content to work with and a transparent mandate to make it more usable before adding anything new.
- Partner with managers and department leaders and clinical staffs and current trainers as your subject matter experts. Your job is to pull their expertise out of their heads and turn it into thatworks,whether that is a short video, a facilitator guide, an e-learning module, or a job aid.
- Develop onboarding and role-specific training paths that get new team members up to speed faster and more consistently.
- Apply adult learning principles so that what you build is practical, appropriately simple, and built for the actual people who will use it.

2. Own the LMS

- Activate and manage our learning management system including course architecture, content uploading, learner assignment, tracking, and reporting.
- Champion virtual learning across the organization. Build content worth logging in for and help create a culture where online learning is a normal, valued part of how we grow.
- Build toward certification pathways within the LMS as the foundation matures.

3. Show Up And Lead When It Counts (Training Delivery)

- Be comfortable stepping in front of a group when the moment calls for it, whether that is a training session, a large team event, This is not an everyday expectation, but it is a real one.




- Be a connector and a presence. The more visible, helpful, and easy to work with you are, the more this function gets used and the more impact it has.
- Expected to Travel across Clinics to understand the Training Requirement for the clinical staffs
- Knowledge of Behavioural Training , Sales Training is must for this Role

4. Measure and Improve

- Track what is working and what is not, and bring data-informed recommendations to keep programs relevant and effective.
- Connect learning outcomes to real business results and communicate the value of the L&D; function.
- Use AI platforms to back data-Informed recommendations

Required Qualifications

- 3 - 4 years of experience in learning and development, instructional design, or a closely related function.
- A track record of building L&D; programs in a complex, multi-department, or decentralized organization. You have done this before in a place that was not fully built, and you thrived in it.
- Strong content creation skills across formats: written guides, short video, e-learning, and facilitated sessions. You know how to match the format to the audience.
- Hands-on LMS experience
- The ability to sit down with a manager, ask the right questions, and turn what you learn into training that actually works. Knowledge extraction is a skill and you have it.
- Confidence in front of a group. You enjoy facilitating, you read rooms well, and you bring energy without being exhausting.
- A high degree of self-direction. You manage your own workload, set your own priorities, and come to your manager with ideas and solutions rather than waiting to be told what to do next. Within your first 30 days, you should have a plan.
- Excellent relationship-building skills. People should find you approachable, easy to work with, and genuinely useful.
- A bachelor's degree in HR, Education, Instructional Design, Organizational Development, or a related field, or equivalent hands-on experience

📌 Learning and Development Lead (India)
🏢 Talent Socio
📍 India