Job Description

Role purpose

- The Dev Ops & SRE Lead is responsible for ensuring the reliability, scalability, security, and operational excellence of enterprise data and AI platforms and applications.
- This role combines hands‑on technical leadership with site reliability practices, enabling high‑quality delivery through automation, observability, and strong operational governance.
- The role leads Dev Ops and SRE practices across platforms, works closely with data engineering teams, AI/ML, and product teams, and establishes standards that enable teams to build and run reliable systems at scale.

Knowledge, experience & capabilities

Dev Ops & Platform Engineering

- Lead the design, implementation, and evolution of CI/CD pipelines.
- Define and enforce Dev Ops standards, tooling, and best practices.
- Drive Infrastructure‑as‑Code and workplace consistency across QA, staging, and production.
- Partner with application, data, and AI teams to embed Dev Ops practices early in development.

Site Reliability Engineering

- Own platform reliability, availability, performance, and scalability.
- Define and monitor SLOs, SLIs, error budgets, and reliability KPIs.
- Lead incident response, root cause analysis, and post‑incident reviews.
- Drive proactive reliability engineering through automation and observability.

Cloud & Infrastructure

- Own cloud platform operations (AWS preferred).
- Ensure secure, cost‑efficient, and resilient cloud infrastructure.
- Drive platform upgrades, patching, and lifecycle management.
- Collaborate with security teams on IAM, network security, and compliance.

Observability & Operations

- Implement monitoring, logging, alerting, and tracing frameworks.




- Ensure high signal‑to‑noise operational alerts.
- Continuously improve MTTR, system stability, and operational maturity.

Leadership & Governance

- Provide technical leadership and mentoring to Dev Ops/SRE engineers.
- Define operating models, on‑call processes, and support structures.
- Work with Product Owners and Architects on roadmap planning.
- Act as escalation point for platform and reliability issues.

Skills

- CI/CD: Git Hub, Git Lab, Azure Dev Ops, Jenkins
- Cloud: AWS / Azure / GCP (strong in at least one)
- Infrastructure as Code: Terraform, Cloud Formation, ARM
- Containers & Orchestration: Docker, Kubernetes
- Observability: Cloud Watch, Prometheus, Grafana, Datadog
- Scripting: Python, Bash (or equivalent)

Critical success factors & key challenges

- Platform uptime and reliability metrics (SLOs).
- Domain team adoption rate of the self-serve platform.
- Mean Time to Detection (MTTD) and Recovery (MTTR) for platform incidents.
- Strong ownership mindset
- Excellent collaboration and communication skills
- Ability to balance speed, stability, and governance

Qualifications

Qualification & Experience

- B.tech/M.tech grad
- 10–12+ years in Dev Ops, SRE, or Platform Engineering roles
- 3+ years in a technical lead or senior ownership role
- Experience supporting production‑critical platforms at scale

Additional Information

Innovations

Employee may, as part of his/her role and maybe through multifunctional teams, participate in the creation and design of innovative solutions. In this context, Employee may contribute to inventions, designs, other work product, including know-how, copyrights, software, innovations, solutions, and other intellectual assets.

📌 DevOps & SRE Lead (India)
🏢 Syngenta Group
📍 India