Creating Passion: Your Responsibilities

Roles & Responsibilities:

- Maintain and validate master data, article codes, spare part kits, parts lists, price lists, and backorder information in ERP systems.
- Prepare analyses, KPIs, and reports to support operational and management decisions.
- Process and manage customer orders, inventory checks, and invoicing.
- Clean inactive or incorrect items to optimize inventory and reduce costs.
- Create and maintain an overview of open backorders with prioritization and Handle incoming tickets (pricing, lead time, standard requests).
- Ensure pricing stability and correct mapping for spare parts and serial items.
- Perform pricing benchmarks against industry standards to identify optimization opportunities.
- Maintain spare parts catalogues and related documentation (including image editing) after change management (ECR).
- Coordinate initial stocking and conduct basket analyses and demand forecasts.





Contributing Your Strengths: Your Qualifications

Qualification and Education Requirements:

BE/Bachelor’s degree in Business Administration, Industrial Engineering, Supply Chain Management, Information Systems, or Additional training in ERP systems.

Experience:

6 to 8 years of relevant experience in spare parts management

Preferred Skills / Special Skills:

- ERP and BI systems (Infor LN, ADD*ONE, Power BI or similar).
- Data validation, reporting, Master data, pricing logic and knowledge of e-learning tools (Power Point, Articulate Storyline)
- Accuracy and reliability. Analytical and solution-oriented thinking. Explicit and structured communication.
- Additional training in ERP systems, data analytics, or digital learning tools is an advantage.

📌 Specialist - Customer Service (Technical Spare Parts) (India)
🏢 Liebherr Group
📍 India