Key Areas of Responsibilities

- Act as the primary Hong Kong-based liaison between the local Tech Ops team, clients, internal staff, and global Sales, Research, and Asset Management development teams.

- Coordinate operational activities, ensuring alignment of technology deliverables with business priorities in all three domains.

- Ensure all Research and Asset Management IT teams maintain Tech Ops standards and procedures.

- Foster a Dev Ops mindset and culture across the Sales, Research, and Asset Management technology functions for greater automation, collaboration, and operational efficiency.

- Work with developers to properly onboard applications into the production environment — including research publication tools, sales enablement platforms, and asset management investment systems.

- Coordinate deployment processes for containerized environments within Research and Asset Management IT (manage container image repositories, version control, and CI/CD pipelines).





- Influence and coach developers to improve logging, application performance metrics, and error diagnostics to strengthen operational reliability in client-facing systems and investment platforms.

Requirements

- 5 - 10 years experience

- Database skills: Postgres, Oracle.

- Robust Unix scripting for automation and operational support.

- Experience with containerized environments (Docker).

- Familiarity with Elastic Search, Logstash, Kibana stack (good to have).

- OS knowledge: Windows 10/7, Red Hat Enterprise Linux (RHEL).

- Experience with Kettle Pentaho for ETL and reporting.

- Demonstrates a strong sense of accountability, ownership, and professional discipline

- Excellent communication skills

- Bachelor’s degree or above in IT, Business, or related disciplines.

- This role is for night shift (9pm - 6 am)

📌 Senior Support Analyst, Sales & Research with Multinational Institutional Brokerage and Investment Services (India)
🏢 RiverForest Connections Private
📍 India