A. Operational Execution ● Monitor and manage day-to-day cold chain logistics operations. ● Coordinate domestic and international shipments (air/road/sea). ● Plan and schedule pickups, deliveries, and transit timelines. ● Ensure timely movement of temperature-sensitive pharma products. B. Temperature Control & Compliance ● Ensure strict adherence to temperature requirements (2–8°C, -20°C, CRT, etc.). ● Monitor temperature data loggers and shipment conditions. ● Handle temperature excursions and escalate deviations immediately. ● Ensure compliance with GDP (Positive Distribution Practices) guidelines. C. Documentation & Regulatory ● Prepare and verify shipping documents (AWB, invoices, packing lists, customs documents). ● Ensure compliance with IATA, DG, and pharma regulatory standards. ● Maintain shipment records, audit trails, and SOP adherence. D. Client & Stakeholder Coordination ● Coordinate with clients for shipment planning and updates. ● Communicate with international agents, airlines, and vendors.



● Provide shipment tracking updates and proactive alerts. ● Support sales team with operational inputs for quotations. E. Vendor & Partner Management ● Coordinate with transporters, airlines, and packaging vendors. ● Ensure availability of validated packaging solutions. ● Monitor vendor performance and service levels. F. Issue Resolution ● Handle operational challenges such as delays, temperature deviations, and customs issues. ● Ensure timely escalation and resolution of shipment-related issues. ● Implement corrective and preventive actions (CAPA). G. Reporting & MIS ● Maintain daily operational reports and shipment trackers. ● Prepare performance reports (TAT, deviations, delays). ● Maintain data accuracy in systems.

Required Skills Temperature Control & Compliance, Operational Management, Documentation & Regulatory Handling, Monitoring & Reporting, Team Support & Leadership

📌 Operations Executive (Mumbai)
🏢 Reinforcement Consultants
📍 Mumbai