BrowserStack is the world’s leading cloud-based software testing platform, empowering over 50,000 customers—including Amazon, Microsoft, Meta, and Google—to deliver high-quality software at speed. Founded in 2011 by Ritesh Arora and Nakul Aggarwal, the company has grown to support more than two million tests daily across 22 global data centers, providing instant access to 35,000+ real devices and browsers.

Location: This is a remote position; The Strategic Account Manager role is focused on owning, retaining, and expanding a defined book of strategic accounts through structured farming, deep customer engagement, and long-term value creation. This role emphasizes account growth with success driven by multi-product expansion, renewal strength, and durable executive relationships.
You will work with complex, global accounts within engineering-led organizations, partnering closely with internal teams to unlock expansion opportunities across usage, teams, and product lines. This role reports to the Sales Manager.
Desired Experience
~5 - 8 years experience explicitly aligned to Account Management, Farming, Expansion, Upsell / Cross-sell
~ Solid understanding of Software SaaS/ SaaS adjacent business models and a high degree of comfort and skill in selling to and engaging with technical audiences and executive-level stakeholders
~ Global Market Experience (Preferred): Previous exposure or success in international sales and account management will be considered a significant plus.
~ Bachelor’s degree required

Account Ownership, Expansion & Lifecycle Expertise




Own a portfolio of strategic customers with accountability for long-term revenue growth and retention.
Proven ability to identify expansion levers using usage data, customer maturity, org structure, and business goals
Executive & Technical Engagement
Robust grasp of SaaS business models and comfort selling into technical organizations
Own & Grow Strategic Accounts and Build Customer Partnerships
Engage customers through regular in-person meetings, including onsite visits, to strengthen relationships and accelerate account growth
Own a defined book of strategic accounts with full responsibility for retention, expansion, and net revenue growth
Develop trusted relationships with technical user, and executive stakeholders
Ensure predictable renewals by reinforcing value, outcomes, and ROI ahead of contract milestones.
Identify and mitigate renewal or contraction risks in partnership with Internal teams.
Maintain strong Salesforce hygiene to support forecasting and decision-making
In addition to your total compensation, you will be eligible for following benefits, which will be governed by the Company policy:
Medical insurance for self, spouse, upto 2 dependent children and Parents or Parents-in-law up to INR 5,00,000
Gratuity as per payment of Gratuity Act, 1972
Unlimited Time Off to ensure our people invest in their wellbeing, to rest and rejuvenate, spend quality time with family and friends
Remote-First work environment that allows our people to work from home
Remote-First Allowance for home office setup, connectivity, accessories, co-working spaces, wellbeing to ensure an amazing remote work experience

📌 Account manager Dutch & French (Mumbai)
🏢 BrowserStack
📍 Mumbai