Designation: AVP - Technical Program Management Location: Kotak is seeking an accomplished Technical Program Manager to lead complex technology initiatives end-to-end, bridging strategy and execution while managing programs across traditional and Agile delivery models. The successful candidate will own program delivery, stakeholder alignment, and risk management while working independently with senior leadership and cross-functional partners across the organization. Own complete lifecycle management of technical programs: planning, execution, tracking, and closure
- Define scope, timelines, milestones, dependencies, and resource requirements across both traditional and Agile methodologies
- Balance predictive (Waterfall/traditional) planning for fixed-scope phases with adaptive (Agile/Scrum) execution for iterative work
- Identify, escalate, and mitigate risks and blockers proactively using appropriate frameworks for each delivery model
- Manage trade-offs between scope, timeline, quality, and resource constraints
- Ensure program health through regular status tracking and reporting (burndowns, velocity, risk registers, milestone gates)
- Facilitate sprint planning and backlog grooming for Agile components while maintaining traditional project documentation where needed
- Coordinate dependencies and integration points between Agile and traditional work streams
- Stakeholder Management & Communication
- Translate technical complexity into clear, actionable insights for non-technical stakeholders
- Communicate program status, risks, and decisions with clarity and precision
- build organizational capability in program management
- Manage performance and ensure delivery on committed timelines and quality standards
- Represent the program in talent planning and resource allocation discussions

Contribute to process improvement and governance frameworks in program management
- Identify opportunities for operational efficiency, risk reduction, and capability maturation
- Advise leadership on technical feasibility, delivery risks,



and resource implications of strategic initiatives
- Support roadmap planning, portfolio management, and long-term technology strategy
- Ensure compliance with organizational policies, audit requirements, and governance standards

Professional Experience
- Minimum 4+ years in program/project management in banking & financial services environments in India
- Demonstrated success delivering complex technology programs involving multiple stakeholders, critical dependencies, regulatory requirements, or enterprise-wide impact.
- Proven experience managing programs across mixed delivery models (Agile, Waterfall, hybrid)
- Hands-on experience managing both FTE and FTC resources
- Strong grasp of software development lifecycle, cloud architecture, and technical constraints
- Expertise in both Agile methodologies (Scrum, Kanban, SAFe) and traditional PM (Waterfall, Phase-Gate)
- Proficiency with program management tools (JIRA, Azure DevOps, MS Project, ServiceNow, etc.)
- Data-driven approach to program health (metrics, dashboards, burn-down tracking, variance analysis)
Proven track record building trust with cross-functional partners (product, infrastructure, operations, business)
- Experience developing and mentoring program management talent
maintains rigor in planning, tracking, and documentation
- Makes sound trade-off decisions (scope, timeline, quality, resources) with limited information
- escalates risks early; Undergraduate or Postgraduate in IT, Computers, or related fields
- PgMP, PMP, PRINCE2, SAFe, or equivalent program management certification (Agile or traditional)
- CSM, PSM, or Agile coaching certification




- Prior experience in financial services, banking, insurance, or other regulated industries
- Exposure to large-scale digital transformation, infrastructure modernization, or enterprise system implementations
- Portfolio or program-of-programs management experience
- Background in cloud, infrastructure, or distributed systems programs
- Experience with operational excellence, process improvement, or change management at enterprise scale
- Demonstrated ability managing hybrid delivery models (combining Agile sprints with traditional gating and compliance)
- Familiarity with relevant regulatory requirements (RBI, compliance, data security frameworks)

Performance Measures
Drive programs in compliance with organizational, regulatory, information security, and audit requirements.
- Partner closely with Risk, Compliance, Information Security, and Operations teams to ensure successful program execution.
- Anticipate and manage dependencies arising from governance, regulatory, and control requirements.
- Effective scope management and change control
- Risk identification and mitigation (measured by escalation timeliness and impact prevention)
Organizational adoption of program management best practices
Team utilization efficiency and FTE/FTC assignment effectiveness
- Development and retention of program management talent
- Mentor-mentee feedback and growth in program management capabilities
- Travel: As needed for stakeholder meetings, typically 10-15%
- On-call for production support discussions: as needed
In a rapidly evolving financial services landscape, Technical Program Managers are critical to organizational success. You will be the connective tissue between strategy and execution, reducing complexity, enabling teams to deliver impact, and building organizational capability. Success in this role positions you for leadership advancement, executive presence development, and growth opportunities within the organization.

📌 Manager, Technical Program Manager (Bengaluru)
🏢 Kotak Mahindra Bank
📍 Bengaluru