As a global leader in innovative wealth management asset servicing asset management and banking services Northern Trust (Nasdaq: NTRS) is proud to guide the worlds most successful individuals families corporations and institutions.
Since 1889 we have aligned our efforts with our three guiding Principles That Endure: Service Expertise and Integrity. Together they reflect the three cornerstones of business conduct which we strive to instill in our employees whom we call partners and to provide to our clients and the communities we serve worldwide.
With more than 135 years of financial experience and over 24000 partners we serve the worlds most sophisticated clients using leading technology and exceptional service.
Lead Software Engineer (Developer) ServiceNow IRM
Location :Pune/ Blore India
Job Summary
We areseekinga highly skilledLead Software Engineerwith deepexpertiseinServiceNow Integrated Risk Management (IRM)to join our team in Pune. The successful candidate will lead the design development enhancement and support of enterprise-scale IRM solutions while collaborating closely with business stakeholders product owners architects and engineering teams.
This role requires strong technicalexpertisein ServiceNow development solution architecture integrations workflow automation and governance risk and compliance processes. The individual will also provide technical leadership mentor team members and help drive platform adoption and best practices across the organization.
Key Responsibilities
ServiceNow IRM Development & Solution Delivery
- Design develop configure and implement solutions across the ServiceNow IRM platform including Policy and Compliance Management Risk Management Audit Management and related applications.
- Translate business and regulatory requirements into scalable and sustainable ServiceNow solutions.
- Lead effort estimation technical design development planning and implementation activities throughout the software development lifecycle.
- Configure and customize ServiceNow applications workflows business rules UI policies client scripts script includes and integrations.
- Design build andmaintaincomplex workflows to support governance risk compliance and audit processes.
Technical Leadership
- Own and deliver across all phases of project delivery.
- Conduct code reviews and ensure adherence to ServiceNow development standards platform best practices and architectural guidelines.
- Own technical decision-making roadmap planningand platform strategy.
Stakeholder Management & Collaboration
- Partner with business stakeholders product owners compliance teams and risk management teams to understand requirements and deliver business value.
- Facilitate discussions on solution design trade-offs implementation approaches and best practices.
- Collaborate with cross-functional teams to ensure successful project execution andtimelydelivery.
Platform Support & Continuous Improvement
- Investigate and resolve production issues defects and performance bottlenecks related to ServiceNow IRM applications.
- Stay current with ServiceNow platform releases emerging capabilities and industry best practices.
- Identifyopportunities to improve processes through automation standardization and platform optimization.
- Support platform upgrades enhancements and transformation initiatives.
Team Development & Mentoring
- Mentor and coach engineers across varying experience levels and technical disciplines.
- Promote a culture of continuous learning engineering excellence and knowledge sharing.
- Support upskilling initiatives and contribute to building organizational capability in ServiceNow IRM technologies.
Required Qualifications
- Bachelors degree in computer science Information Technology Software Engineering Information Systems ora relateddiscipline. Equivalent professional experience will also be considered.
- Overall 8 years of hands-on experiencein ServiceNow design development and implementation.
- 4 years of specialized experienceworking with ServiceNow IRM/GRC solutions in enterprise environments.
Mandatory Technical Skills
Mandatory experience in the following areas of ServiceNow Integrated Risk Management (IRM) including:
Develop and design
- Policy and Compliance Management
- Risk Management
- Audit Management
- Indicators and Issues Management
- Regulatory Change Management
- Entity Management
- Client Scripting
- Business Rules
- Script Includes
- UI Policies
- Flow Designer
- Workflow Configuration
- Data Policies
- ACLs and Security Configuration
- Strong knowledge of JavaScript Glide APIs and ServiceNow platform architecture.
- Experience designing and implementing REST and SOAP integrations with internal and external systems.
- Hands-on experience with Integration Hub and API-based integrations.
- Solid experience with ServiceNow Workspace UI Builder and Next Experience framework.
- Proven ability to develop scalable maintainable and secure ServiceNow solutions.
Preferred Technical Skills
Strong understanding of SDLC processes source control code quality standards and automated testing practices.
- Excellent troubleshooting analytical and problem-solving skills.
- Strong verbal and written communication skills with the ability to engage effectively with technical and business stakeholders.
Preferred Certifications
The following certifications are highly desirable:
- Familiarity with Performance Analytics and Reporting.
- Knowledge of Agile Scrum and DevOps methodologies.
- Experience working in regulated financial services environments.
- Understandingrisk controls compliance audit and regulatory frameworks.
What Success Looks Like
The successful candidate will:
- Deliver high-quality scalable and secure ServiceNow IRM solutions.
- Act as a trusted technical leader and subject matter expert for the IRM platform.
- Build strong partnerships across Risk Compliance Audit and Technology teams.
- Drive innovation and continuous improvement while ensuring platform stability and compliance.
- Foster engineering excellence through mentoring collaboration and adoption of best practices.
Working with Us
As a Northern Trust partner you will be part of a flexible and collaborative work culture which has a strong history of financial strength and stability. Movement within the organization is encouraged senior leaders are accessible and you can take pride in working for a company committed to an inclusive workplace and assisting the communities we serve.
Philanthropy is deeply rooted in Northern Trusts history and is an essential element of our culture. Employees around the world give their time and talent to work for the greater good of their communities.
Reasonable Accommodation
Northern Trust is committed to working with and providing adjustments to individuals with health conditions and disabilities. If you need a reasonable accommodation for any part of the employment process please email our HR Service Center at or alternatively you can discuss your individual requirements with the recruiter you are working with.
About Our Pune Office
The Northern Trust Pune office established in 2016 is now home to over 3000 employees. The office handles various functions including Operations for Asset Servicing and Wealth Management as well as delivering critical technology solutions that support business operations across the globe.
Our Pune team takes our commitment to service to 2024 they volunteered more than 10000 hours into the communities where they live and work. Learn more.
Required Experience:
IC
📌 ServiceNow IRM Developer (Pune)
🏢 Northern Trust
📍 Pune
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