? Working Days: Monday to Saturday (10:00 AM – 7:00 PM)
?️ Mandatory Language Requirements:
Malayalam & English- Advanced (Fluent)
? Key Responsibilities:
-On-boarding & Product Training: Train recent joiners on product knowledge, customer communication, and internal systems (including selling, soft skills, and objection handling).
- Performance & Refresher Modules: Conduct call audits, identify training gaps across levels,
and deliver refresher training to boost floor productivity.
- Feedback & Coaching: Provide timely, constructive feedback and counseling to trainees to help them meet performance standards.
- Training Operations: Manage training schedules, set up training rooms, create engaging learning materials, and maintain meticulous performance scorecards and records.
- Voice modulation correction.
? How to Apply:
If your profile matches the requirements, please share your updated resume directly: ? Email: or whatsapp (phone hidden) (Please mention /"Senior Trainer - Kochi /" in the subject line).