About The Team

Being part of Meesho's Fulfilment and Experience (F&E;) team as Cluster Head LM,

will zip you to the cockpit of our ever-burgeoning rocketship, where you get to

directly shape the experience of the country's next billion e-commerce users.

We are an eclectic mix of 100+ specialists with diverse skill sets ranging from

running operations/support, supply chain know-how, analytics and the holy grail,

first principles problem-solving. At Meesho, we're trying to do what's never been

done before - taking e-commerce to the masses. This leaves us with no choice but to

completely reimagine logistics from the ground up, to cater to our customers' price

and delivery expectations. That means a host of 'zero-to-one' projects (takers,

anyone) to build a supply chain to change how folks think about e-commerce

in India and globally. We are firm believers in fun at work. With monthly F&E; happy

hour sessions, informal team outings, and internal virtual water cooler chat sessions,

there's never a dull moment with us

About The Role

As Cluster Head LM, you'll own the onboarding and training of partners. You'll also

drive key operational metrics by regularly visiting their facilities in different cities in





your area. You'll take complete ownership of processes allotted to you and work

with various stakeholders to achieve team goals. You'll continuously work towards

identifying gaps and providing recommendations for improving our processes.

What You Will Do

Own the onboarding and training of recent partners for Last Mile operations in your cluster.Identify and onboard current partners onto the network on an ongoing basisTrack and own the performance of different partners in your clusterVisit facilities to conduct audits and solve operational gapsEnsure compliance with operational processesOwn and drive critical operational metrics end to end and achieve performancetargetsContinuously work towards identifying gaps and provide recommendations forimproving our processes

What You Will Need

Graduate or Post Graduate degree in any discipline3-5 years of work experience in the e-commerce logistics domainExperience in partner onboarding and training in the Last Mile and sorting operationsExperience in control tower and field operations will be a plus
Skills Required
Field Operations, Training

📌 Cluster Head Last Mile Telangana Hyderabad Secunderabad
🏢 Meesho
📍 Secunderabad