Job Summary:

We are looking for an enthusiastic and customer-focused Cake Sales Executive to handle cake sales, customer inquiries, custom cake orders, and order coordination. The candidate will be responsible for understanding customer requirements, promoting cakes and ensuring a smooth customer experience from inquiry to delivery.

Duties & Responsibilities:
Greet customers warmly and assist them in selecting cakes and pastries.
Ensuring high levels of customer satisfaction by addressing complaints, resolving issues, and providing excellent service.
Provide information about cake flavors, ingredients, and customization options.
Take and process cake orders accurately, including custom orders.
Boost the cake counter sales by suggesting variety of delectable cakes to the walk-in customers according to their needs.




Work closely with other staff and support order captains in peak hours to ensure efficient operations and a positive customer experience.

Requirements:
Previous experience in cake sales, bakery sales, café or restaurant is preferred.
Good communication and interpersonal skills.
Solid customer service and sales skills.
Basic knowledge of cakes, flavours, sizes, and customization is preferred.
Ability to understand and accurately record customer requirements.
Valuable knowledge of Malayalam and English.
Must be polite, confident, presentable, and customer-friendly.
Ability to work versatile shifts, weekends, and holidays.
Candidates residing nearby are preferred.

Location:
Thalassery

Pay: ₹16,000.00 - ₹18,000.00 per month

Benefits:
Food provided
Leave encashment

Work Location: In person

📌 Cake Sales Executive Kannur
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📍 Kannur