Job Overview

- Role: Customer Support & Upselling Executive (International Voice Process)
- Location: Gurgaon (Work from Office)
- Working Days: 5 Days Working (Rotational week off)
- Shift: US Shifts
- Eligibility: Freshers & Experienced Candidates

Key Responsibilities

- Handle inbound/outbound international customer calls with high professionalism.
- Address customer queries effectively and ensure high customer satisfaction.
- Identify sales opportunities and perform upselling on relevant products or services.
- Maintain clear and accurate conversation records.

Requirements

- Communication: Excellent verbal and written English communication skills.
- Joining: Immediate Joiners preferred.
- Work Mode: 100% Work from Office (Gurgaon).
- Skills: Strong convincing/negotiation skills for upselling, active listening, and problem-solving abilities.

What We Offer

- Competitive salary package + Uncapped Performance/Sales Incentives.
- 5-day working with rotational shifts.
- Transport facility Cab allowance (as per company policy).
- Outstanding learning environment and quick career growth opportunities.

Email ID- [email protected]

Phone Number- (phone hidden)

📌 Customer Service Representative (Gurugram)
🏢 WNS
📍 Gurugram