To drive secondary sales growth, ensure customer service and strengthen market presence in the region by effectively managing sub-dealers, Small Projects and retailers, executing sales and marketing activities. The role plays a key part in achieving monthly Secondary Sales targets , maintaining robust distributor relationships, and providing valuable market insights to support business decisions.
Key Responsibilities
Account Management : Manage and service existing sub-dealers and customers within the assigned territory to ensure sustained business growth.
Sales Operations : To achieve the assigned Secondary Sales Target, Appoint recent counters, Monitor and follow up on product displays, order placements, Enhance counter share and dispatch schedules.
Field Visits : Conduct regular visits to sub-dealers, Project customers and retailers to track secondary sales and strengthen market presence.
Promotional Support : Assist in the implementation of marketing schemes, promotional campaigns and activities and product launches at the ground level.
Market Intelligence : Collect and report data on market trends, competitor activities, and customer feedback.
Reporting :
Maintain accurate daily reports detailing customer interactions, orders booked, maintain and update project pipeline.
Logistics Coordination : Liaise with CFA/warehouse teams to ensure timely and accurate delivery of products to customers.
Customer Service : Address customer complaints or queries promptly and ensure satisfactory resolution.
Target Achievement : Consistently meet or exceed monthly secondary sales targets as assigned by the Company.
Ensure BTL activities : Ensure Retail- Dealers proper tiles display / In shop branding & signages, Display boards are in proper position etc.
Education :
· Bachelor's degree and above.
· A diploma with relevant sales experience will also be considered.
Required Skills & Competencies
· Valuable communication and negotiation skills.
· Ability to build and maintain relationships with dealers and customers.
· Proficiency in MS Office (Excel, Word, PowerPoint)
· Familiarity with CRM tools and basic reporting formats.
· Self-motivated, target-oriented, and organized.
· Willingness to travel extensively within the assigned Territory.