It is a 3 month internship with a clear path to full-time based on performance. Immediate joiners preferred' Apply Only if you are agreeing with the following criteria :
# Have you completed your graduation
# You will be provided [Rs 10,000- Rs15,000] stipend for the 0-3 months with an chance to go Full-Time. We're building a next-gen beauty brand rooted in community, culture, and real conversations.
And this role You're the bridge between the brand and the people. This is a 3 month internship with the opportunity to go Full-time if your goals are met.
Respond to customer queries across WhatsApp, Instagram, Email, and Phone Calls.
Coordinate with logistics partners to resolve shipping and delivery-related escalations.
Resolve customer complaints efficiently while maintaining the brand's tone of voice.
Coordinate with the Operations team to ensure quick issue resolution.
Excellent verbal and written communication skills in English and Hindi.
Knowledge of Google Sheets, Excel, and customer support tools.
Prior experience in Customer Support, E-commerce, or D2C brands is preferred but not mandatory.
Bonus :
Experience in D2C / beauty / community-led brands [not mandatory]
Familiarity with Google Sheets, Notion, or shipping tools
Understanding of customer experience + operations workflows
Hands-on exposure to building a D2C brand from scratch
If you enjoy solving problems, communicating with people, and creating exceptional customer experiences, we'd love to hear from you.
📌 Office Support Associate (Gurugram)
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