To generate recent business, maintain robust customer relationships, achieve sales targets, and ensure timely collection while promoting the company's products and services.
Key Responsibilities
Generate new business opportunities through customer visits, references, and market mapping.
Develop and maintain relationships with contractors, builders, RMC plants, infrastructure companies, and other key customers.
Conduct regular customer meetings and site visits.
Prepare and submit quotations in coordination with the internal team.
Negotiate prices and close sales while maintaining company profitability.
Achieve monthly and annual sales targets.
Follow up on enquiries and convert them into orders.
Coordinate with the Operations and Dispatch teams to ensure timely deliveries.
Resolve customer complaints and provide prompt support.
Collect market intelligence on competitors, pricing, and new projects.
Ensure timely payment collection from customers.
Maintain accurate records of customer interactions in the CRM.