Full job descriptionUrgent Hiring: Education Counsellor/ Programme CounsellorLocation: Mumbai, Grant Road - Peddar RoadJob Type: Full-timeDepartment: Admissions / Student Outreach / CounsellingReporting To: Admissions HeadAbout the RoleWe are looking for a passionate and student-focused Education Counsellor to join our Admissions team. In this role, you will guide prospective students and parents through the admission process while helping them choose the right career path in creative and emerging technologies.You will counsel students for programs in:AnimationVFXGamingComicsXR/VRDigital MediaContent CreationCreative TechnologiesKey ResponsibilitiesCounsel prospective students and parents on courses, eligibility, curriculum, career opportunities, and the admission process.Understand students' interests and career goals to recommend suitable programs.Handle enquiries received through the website, social media, referrals, and other admission channels.Follow up with prospective students and convert qualified leads into admissions.Maintain accurate records in the CRM, including lead status, counselling notes, and follow-up schedules.Resolve queries related to courses, fees, schedules, eligibility, certifications, and admissions.Coordinate with the Academic, Marketing, Finance, and Operations teams to ensure a smooth admission process.Guide students through applications, documentation, fee payments, and enrolment.Prepare daily and weekly reports on enquiries, counselling activities, and admissions.Stay updated on institute programs, admission policies,



and industry trends through ongoing training.EligibilityGraduate in any discipline.Preferred educational background in Education, Psychology, Management, Marketing, Commerce, Mass Communication, Media, Animation, Design, or related fields.Certifications in Counselling, Admissions, Communication, Sales, or EdTech will be an added advantage.Experience2 - 6 years of experience in Education Counselling, Admissions, Student Counselling, Tele Counselling, EdTech Sales, or Student Outreach.Experience in EdTech, Education, Skilling, Media, Animation, Gaming, or Creative Technology is preferred.Freshers with excellent communication skills, a positive attitude, and a willingness to learn are encouraged to apply.Required SkillsExcellent verbal and written communication skillsStrong interpersonal and counselling abilitiesStudent-centric approach with empathy and professionalismRelationship-building and persuasion skillsProficiency in CRM software, Google Sheets, or MS ExcelStrong follow-up, organization, and time management skillsAttention to detail and problem-solving abilityTarget-oriented mindset with a commitment to delivering an excellent student experienceHigh ethical standards and ability to maintain confidentialityWhy Join Us?Chance to work with one of India's leading creative education institutes.Exposure to fast-growing industries such as Animation, VFX, Gaming, XR, and Digital Media.Learning and career growth opportunities.Supportive and collaborative work environment.Interested candidates, kindly share your updated resume at [email protected] No - 7400158718Pay: ₹25,061.78 - ₹35,470.25 per month

📌 Program Counselor (Maharashtra)
🏢 Indian Institute of Creative Technologies
📍 Maharashtra