You will:

- Actively drive IT Security response engagements to completion
- Ability to support and validate security requirements of IT solutions
- Participate in and support a team of 9+ SOC analyst and subject matter experts
- Actively participate in development of cyber security offerings
- Consult on operational practices to protect information
- Participate in proactive threat hunting to detect incidents
- Guide and mentor fellow analysts with investigation and mitigation of security threats and incidents.
- Review Zscaler alerts and configurations for best practice and optimal configuration
- Learn, support and enrich new security platforms in an enterprise environment
- Work in a 24x7, fast paced workplace with best-in-industry IT Security incidents and technologies.

Your background:

- 3-6 years of experience in security incident response and technical forensics investigation
- 3-6 years of experience in a Senior Zscaler administrator role, including policy design and optimization, and ensuring agent currency, this skillset can be diversified between ZIA, ZPA, ZTA, ZDX and ZAD
- 3-6 years of experience in IT Network or Cyber Operations
- Ability to architect ZIA Web and Firewall rulesets, including URL categories
- Ability to develop, implement and support application group management within ZPA
- Ability to review end-user data and performance metrics in ZDX, and troubleshoot experience issues
- Experience with designing,



implementing and troubleshooting issues with Active Deception nodes within Active Deception.
- Incident handling and forensics skills including knowledge of common probing and attack methods, network/service discovery, system assessment, viruses and other forms of malware.
- Ability to monitor and analyze SIEM, endpoint, network (Firewall,IPS), and application logs
- Extensive documentation skills with Excel, PowerPoint and ticketing systems
- Ability to prepare reports of analysis and results to provide briefings to management
- Skills in performing and optimizing operational processes
- Technical expertise in supporting modern and cutting-edge security technologies

Preferred

- Bachelor s degree in information security, Computer Science or equivalent
- Information Security Certifications such as CISSP, CRISC, and/or CISM
- Experience interfacing with other internal or external organizations regarding failure and incident response situations
- Certification in Zscaler technology, preferably ZIA
- Knowledgeable and experienced in:
- SIEM (Exabeam) or other UEBA platform
- IDS/IPS (Cisco/Sourcefire/Palo)
- EDR (CrowdStrike)
- IRT Coordination
- SOC/MSS
- Daily Threat Dashboard Reporting
- MITRE Framework implementation and auditing
- Zscaler Internet Access
- Zscaler Private Access
- Zscaler Zero Trust
- Zscaler Active Deception
- Zscaler Data Loss Protection
- Scripting and automation

📌 Senior Software Engineer - Zscalar Analyst (Pune)
🏢 Pitney Bowes
📍 Pune