Job Description

Key Responsibilities:

- Develop and execute the regional training calendar for bancassurance teams.
- Conduct induction, product, sales-process, soft-skills, and regulatory/compliance training.
- Train bank branch staff, Relationship Managers, Sales Managers, and insurance sales teams.
- Improve product knowledge, sales skills, objection handling, cross-selling, and customer engagement.
- Conduct Training Need Analysis (TNA) based on business and performance gaps.
- Partner with Regional/Zonal Business Heads and bank stakeholders to identify capability gaps.
- Monitor training effectiveness through assessments, feedback, field observations, and business KPIs.
- Conduct refresher and remedial training for underperforming branches/teams.
- Develop training content, presentations,



role plays, case studies, quizzes, and digital learning modules.
- Support recent product launches and changes in processes, policies, and regulatory requirements.
- Coach sales managers and branch teams on field execution and sales conversion.
- Maintain training MIS and provide periodic reports on coverage, effectiveness, and outcomes.
- Ensure training programs are aligned with the organization's compliance and customer-centricity standards.
- Travel extensively across the assigned region to conduct branch/cluster-level training.

📌 Regional Training Manager (Guwahati)
🏢 Aditya Birla Group
📍 Guwahati