Job Description – Customer Sales Executive (International Voice Process)Position:
Customer Sales Executive – International Voice ProcessLocation:
GurugramShift:
Rotational ShiftsEmployment Type:
Full-TimeJoining:
Immediate Joiners PreferredAbout the RoleWe are hiring Customer Support Executives for an International Voice Process. The ideal candidate should have excellent communication skills, prior experience in international voice support, and the ability to handle customer queries efficiently in a quick-paced environment.Key ResponsibilitiesHandle inbound customer calls professionallyResolve customer queries and provide appropriate solutionsMaintain high levels of customer satisfaction and service qualityDocument customer interactions accurately in the systemMeet process KPIs and performance targetsCoordinate with internal teams for issue resolution when requiredEligibility CriteriaExcellent verbal communication and interpersonal skillsComfortable working in rotational shiftsImmediate joiners will be preferred1 year of international voice/sales experience is mandatoryPreferred SkillsStrong customer handling abilitiesGood listening and problem-solving skillsAbility to work under pressure and in a team environmentBasic computer knowledge and familiarity with CRM toolsWhat We OfferCompetitive salary packageGrowth and career advancement opportunitiesDynamic and professional work environmentIncentives and performance rewardsContact DetailsContact: 7738109440Email: [email protected]