Phox Health is growing and is looking for a agile City Operations Manager for Bengaluru.We are looking for a high-energy, and execution-focused operations manager who can take ownership of end-to-end medicine deliveries across Bengaluru and lead the next phase of Phox health's growth.What You'll OwnLead end-to-end city operations for last-mile medicine deliveriesDrive On-Time Delivery, Delivery Success Rate, customer experience and operational SLAsOwn rider hiring, onboarding, productivity, utilization, retention and performanceBuild efficient route planning, dispatch and fleet utilization strategiesManage daily city capacity planning based on demand and shipment volumesIdentify operational bottlenecks and implement quick,



data-driven solutionsMonitor city-level KPIs and continuously improve operational performanceWork closely with Product, Tech, Customer Support, Finance and Business teamsBuild scalable SOPs and processes as Phox Health expandsWhat We're Looking ForExperience: 5–8 YearsLocation: BengaluruIndustry: Last-Mile Delivery/Healthcare Logistics / Pharma / E-commerce / Quick CommerceHas strong experience in City Operations / Last-Mile / Delivery OperationsHas managed large field teams or delivery fleetsUnderstands capacity planning, route optimization and delivery economicsIs highly data-driven and comfortable with operational dashboards and KPIsHas strong people and stakeholder management skills

📌 City Operations Manager (Vasanth Nagar)
🏢 Phox Health
📍 Vasanth Nagar