Salary: ₹18,000 – ₹25,000 per month Company Description - Zybra Private Limited is a cloud-based accounting software company. - We provide accounting, GST, inventory, sales, and business management solutions for Indian businesses. - Our goal is to simplify business accounting through easy-to-use technology. - We are a growing technology company with a customer-focused approach. - We believe in innovation, teamwork, and continuous learning. Role Description - Handle customer queries through phone, WhatsApp, email, and chat. - Understand customer issues and provide quick and effective solutions. - Guide customers in using Zybra accounting software and its features. - Assist customers with accounting and GST-related software queries. - Troubleshoot basic technical and software-related issues. - Coordinate with the Product & Technical Team for complex issues.



- Follow up with customers to ensure issues are properly resolved. - Maintain proper records of customer queries and resolutions. - Educate customers about current features, updates, and software improvements. - Contribute to improving the overall customer support experience. Qualifications - Bachelor's degree in Commerce / Accounting / Business Administration. ( B.Com , BBA, M.Com , MBA preferred) - Basic knowledge of Accounting and GST. - Familiarity with accounting software or ERP software. - Good English, Hindi, and Gujarati communication skills. - Good customer-handling and problem-solving skills. - Basic computer knowledge, including MS Office. - 0 –1 year of experience; freshers with relevant knowledge are welcome.

📌 Customer Support Specialist (Sabarmati River)
🏢 Zybra
📍 Sabarmati River