Front Desk Executive:

Roles and Responsibilities:

1. Welcome & Upkeep of Reception Area

Greeting guests and patients as they arrive and checking them in for appointments

Keeping a clean and organized reception area and ensuring that all necessary paperwork and supplies are readily available

2. Patient Co-ordination

- Responding to inquiries with a positive attitude at any given time and through all channels:

Calls, Emails, SMS, WhatsApp, Social Media Platforms etc.

- Scheduling and confirming appointments as per different Doctors availability.
- Getting filled Patient Intake Form by patients & updating in the system
- Maintaining accurate patient records: including medical histories, treatment plans, generating

tasks.

- Handling billing and payment collection including providing & explaining estimates to patients.
- Assisting the Clinic practitioner with administrative tasks as needed such as: following-up with

patients to ensure their recovery, to schedule appointments, reminder for payments through

various channels

- To communicate effectively with internal staff including the dentist, dental assistants, and

hygienists, to ensure that appointments run smoothly and patients receive the care they need.

3.



Dental Lab Co-ordination

- Coordinating with different Dental Labs for jobs sending, receiving along with record

updating in the system.

4. Vendor Co-ordination & Material Management

- Vendor coordination for rate, order placement and receiving of materials/ supplies and

further inventory management of these supplies.

5. Administration

- Coordinating with Consultant Doctors for their appointments, making their patient entries

and calculating their remuneration

- Handling Petty Cash and making expense vouchers
- Bill Filling and coordinating with the Accountant

6. Reporting

- Presenting to Dr. Sachin Daily / Weekly / Monthly Reporting

Required Skills and Qualifications:

- Bachelors degree (or equivalent).
- Must have 1.5 to 2 years of experience Front Desk or similar capacity.
- Command over English, Hindi, Marathi Language.
- Positive knowledge of computer operations, using Mobile Apps, Microsoft (Word, Excel, Power

Point, OneNote)

- Excellent interpersonal and communication skills both written and verbal.

Timing:

- Shift 1: 08 am – 06 pm
- Shift 2: 10 am – 08 pm

📌 Front Desk Executive And Receptionist (Mumbai)
🏢 Talent Corner HR Services
📍 Mumbai