About the role

This is an exciting opportunity for an experienced Account Manager to take ownership of a key client relationship, working closely with stakeholders, suppliers and internal teams to deliver high-quality print and display solutions. Youll play a pivotal role in driving operational excellence, commercial performance and innovation within the account.

This permanent position is based onsite with our client in Mumbai, India.

Key responsibilities

- Manage operational financial performance for campaigns, projects, and jobs.
- Drive cost efficiencies and identify gainshare opportunities.
- Ensure contractual commercial obligations are met.
- Assign work to Production Support, ensuring compliance and operational management.
- Provide technical and operational support to client stakeholders.
- Partner with vendors to ensure client requirements and service level agreements are consistently achieved.
- Support the implementation of new service lines into assigned accounts.
- Ensure contract compliance, best practices, and service execution.
- Maintain accurate data and reporting to support internal and client business requirements.
- Identify innovation opportunities within assigned contracts.
- Work with the Client Services Director to present compelling proposals to enhance and develop TMS offerings.

About you

You are a proactive and commercially minded Account Manager with a passion for delivering exceptional client service.



Youll thrive in a fast-paced environment, enjoy building strong stakeholder relationships, and are motivated by finding innovative, cost-effective solutions. With a strong background in print and display, you can confidently manage multiple projects while maintaining a sharp focus on quality, compliance and customer satisfaction.

Were looking for someone who can demonstrate the following skills and experiences:

- Proven experience and strong technical understanding of print and display categories.
- Previous experience in an account management role.
- Expertise in managing print management strategies, planning, budget, and cost management.
- Experience managing multi-campaign/multi-job projects with multiple service line elements.
- Strong communication and stakeholder management skills, with the ability to build effective relationships at all levels.
- Fluency in both spoken and written English is essential.

If youre an experienced Account Manager looking to make a meaningful impact within a global organisation and help deliver cutting-edge print and display solutions for leading brands, wed love to hear from you.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Account Manager (Mumbai)
🏢 Ds Smith
📍 Mumbai