- Solid working experience as a Business Analyst and understanding of Payments domain (ISO 20022 and payment processing experience).
- Problem solving skills with an ability to come up with feasible alternatives and optimal system solutions (non-technical)
- Hands-on experience in requirements gathering, documenting and creation of epics and stories
- Strong Communication skills and to be able to coordinate and run working groups to gather requirements, solve problems & run weekly status calls.
- Experience in creating process flows for simple and complex journeys
- Strong analytical skills
- Ensure all requirements are aligned to strategic data & operating model and all exceptions are duly recorded and rectified.
- Ensure all requirements have expected business outcomes and full traceability on ownership of requirement and success criteria for each requirement
- Experience in performing in-depth impact assessment of proposed changes on processes, data and systems and formally document.
- Experience in working with transformation lead(s) and wider project team to ensure the change initiatives are not breaking any journeys, are linked to the Transformation program, and are pushed through to completion.
- Experience in driving adoption of the best practices across the BA community
- Knowledge of agile framework, using Jira and Confluence