The Training Manager will be responsible for driving the training and capability-building agenda for salon service professionals across assigned cities/regions. The role focuses on onboarding, grooming, and continuously improving the service quality of beauty professionals on the platform.
The ideal candidate should have strong technical expertise in salon services, hands-on training experience, and the ability to work closely with service partners to improve customer experience and operational performance.
This role requires a highly execution-oriented individual who can manage training batches, coach professionals, collaborate with city teams, and ensure adherence to service and hygiene standards.
Desired Candidate Profile
Experience
- 4+ years of experience in beauty/salon training, grooming, or service operations.
- Prior experience working closely with salon professionals/service partners is preferred.
- Experience in beauty academies, salon chains, training institutes, or service-led businesses will be an advantage.