- Drive membership sales and achieve revenue targets.
- Generate new member enrollments and increase renewals.
- Build robust relationships with hotel partners and clients.
- Ensure high customer satisfaction (CSAT) and handle escalations.
- Collaborate with marketing and hotel teams for lead generation.
- Recruit, train, and mentor sales team members.
- Monitor team performance and track KPIs.
- Promote TLC membership benefits and increase member engagement.
- Prepare sales reports and maintain operational excellence.
- Support business growth through partnerships and local marketing initiatives.