Job responsibilities:

- Managing daily client interactions and ensuring a seamless workplace experience.
- Overseeing facility operations and ensuring all workplace services run efficiently.
- Managing budgets allocated for centre operations and optimizing resources without compromising quality.
- Coordinating with vendors and service partners to maintain high service standards.
- Preparing and analyzing revenue reports, occupancy reports, and headcount dashboards.
- Driving inventory optimization while maintaining service excellence.
- Ensuring invoices raised on time to avoid any delay.
- Managing parking, gate passes, events, administration, and workplace requests.
- Tracking service tickets, identifying root causes of recurring issues, and ensuring timely resolution through escalation when required.
- Driving continuous improvement initiatives, team training, digital tool adoption, data compliance, dashboard management, and process standardization.
- Maintaining organized documentation, file structures, and naming conventions for operational excellence.
- Minor issues should ideally be resolved within a 15-day timeline, while recurring concerns must be addressed at the root level to prevent future occurrences.

📌 Community Manager (Facility & Operations Manager) (Pune)
🏢 UrbanWrk
📍 Pune