Role & responsibilities-

- Coordinate with suppliers for Africa destination products, including tours, attractions, experiences, transfers, restaurants, guides, safari services, city tours, and other travel-related services across key African destinations, while maintaining updated product information including pricing, availability, descriptions, timings, pickup details, booking procedures, terms and conditions, and seasonal changes.
- Assist in collecting supplier rates, contracts, inclusions, exclusions, validity periods, cancellation policies, child policies, blackout dates, operating schedules, payment terms, availability updates, booking procedures, confirmations, amendments, cancellations, and special requests.
- Ensure product details are accurate across internal systems and sales channels, while supporting product contracting, supplier promotions, rate comparisons, contract renewals, and day-to-day product support for sales, reservations, and operations teams.
- Prepare customized itineraries and quotations for FIT, groups, corporate clients, B2B partners, and special travel requirements.
- Maintain supplier files, contracts,



rate sheets, product records, booking instructions, internal guidelines, and product SOPs.
- Coordinate with content, system, sales, reservations, and operations teams to ensure products are correctly loaded and ready for sale.
- Monitor product performance, supplier service levels, pricing competitiveness, and product quality.
- Identify recent product opportunities and recommend improvements to strengthen the destination product portfolio.
- Support the sales team with product recommendations, package ideas, destination combinations, and alternative options when required..

Preferred candidate profile -

- Experience or strong knowledge of Africa destination products, attractions, experiences, safari services, tours, transfers, packages, and DMC operations.
- Knowledge of B2B travel sales, FIT quotations, group requirements, and travel package preparation.
- Ability to work in a fast-paced travel environment.
- Strong supplier coordination and product management skills.

📌 Destination Specialist - Africa (Pune)
🏢 Rayna Group
📍 Pune