19 Aug
|
LogixHealth
|
Bengaluru
19 Aug
LogixHealth
Bengaluru
Roles and Responsibilities :
- Handle customer calls, emails, and chats to resolve their queries and concerns in a timely and professional manner.
- Process transactions, answer questions about products/services, and provide solutions to issues related to billing, orders, or technical difficulties.
- Maintain accurate records of all interactions with customers using CRM software or other tools.
- Escalate complex issues to senior team members or supervisors when necessary.
Job Requirements :
- 1-3 years of experience in an International Voice Process (US) environment.
- Robust communication skills for effective interaction with customers over phone/email/chat platforms.
- Ability to work on rotational shifts including evenings, weekends, and holidays as per business requirements.
📌 International Voice Process Executive (Bengaluru)
🏢 LogixHealth
📍 Bengaluru