RESPONSIBILTIES:
- Handle international customer calls to provide exceptional service.
- Resolve customer queries related to products/services in a timely manner.
- Maintain accurate records of all interactions with customers using CRM software.
- Collaborate with internal teams to resolve complex issues and improve processes.
- Meet performance targets set by the organization.
ELIGIBILITY:
- Excellent Communication in English.
- Minimum 1 Year of Experience is required into International Voice Process.
- comfortable working with night Shifts.
- Work from office
- Only immediate joiners
- Graduation is not required
PERKS AND ADVANTAGES:
- 5days working 2 week off / Rotational Night Shift
- 2way transport
- Performance based incentives/OTs
- Full time
Work location: Hitech city
*NO AR CALLERS/HEALTHCARE EXPERIENCE/ NO FRESHERS/ NO DOMESTIC *.
CTC offered - 3.75lpa to 4.75 LPA (Decent hike)
Interview Rounds:
- HR Screening
- Operation Round
- SHL
Kindly share your CV's to the below mentioned details
Contact Person- HR Sai Vinay((phone hidden))
Gmail:-
[email protected]
📌 International Voice Process Executive (Noida)
🏢 Tech Mahindra
📍 Noida