Job Title- Community Manager

Location- New Delhi

Job Purpose:

We are seeking a proactive, customer-centric, member-first Talent Acquisition Community Manager to grow and nurture Roshanees online community. You will engage with recruiters, drive meaningful conversations, plan and host weekly/monthly/quarterly events, moderate discussions, and resolve inquiries promptly. You will develop content and programs that boost participation, strengthen employer brand affinity, and deliver clear member value - ultimately increasing engagement, retention, and advocacy.

Job Responsibilities:

- Manage and moderate Roshanees community across forums and social platform channels, upholding guidelines and tone of voice.
- Engage and respond to inquiries quickly and professionally. Monitor conversations and ensure community guidelines are followed.
- Build and execute a content calendar (market insights, tools, case studies, job spotlights) to encourage community interaction.
- Host recurring events (AMAs with TA leaders, webinars, roundtables, workshops, Campaigns) weekly/monthly/quarterly to boost engagement.
- Nurture relationships with power users, influencers, and brand advocates; enable member-led contributions.
- Gather member feedback and talent-market signals; synthesize insights with internal teams.
- Launch programs that drive participation (challenges, spotlights, referral/recognition initiatives).
- Track community KPIs (Monthly active users, active contributors, response time, event attendance, CSAT/NPS, retention); deliver reports and recommendations.




- Identify trends and opportunities; test and iterate engagement strategies and community features.
- Handle sensitive topics and conflicts with discretion; ensure compliance with privacy and community policies.
- Partner with Branding team to align messaging; support campaigns and amplification.

Required Knowledge:

- Bachelors in marketing, Communications, Public Relations, Business or equivalent experience.
- 7-16 years in community management, social media, or member engagement; experience with TA/recruiting audiences strongly preferred.
- Proven track record building and scaling professional communities.
- Excellent written and verbal communication; robust copywriting and storytelling.
- Event planning/facilitation (webinars, AMAs, roundtables); familiarity with Zoom/Meet, LinkedIn Live, etc.
- Proficiency with community and social media platforms
- Working knowledge of analytics and reporting (Google Analytics, platform insights); KPI-driven with MAU/WAU, engagement, retention etc.
- Moderation, conflict resolution, and policy/compliance awareness (privacy, code of conduct).
- Comfortable operating in a fast-paced environment; organized, experiment-driven, and data-informed.

Educational Qualification:

- Full time graduate with overall first division.
- Masters degree or MBA will be an added advantage.

Required Skillset:

- Content creation and copywriting.
- Social media marketing.
- Customer service experience.
- Data analysis and reporting.
- Project management.
- Creativity and problem-solving.
- Knowledge of SEO and digital marketing principles

📌 Community Manager (New Delhi)
🏢 IndiHire Consultants
📍 New Delhi