- Developing , installing, and troubleshooting ServiceNow applications
- Integrating ServiceNow with other programs
- Participating in requirement gathering, design reviews, and SCRUM meetings
- Creating and updating configuration documentation
- Deploying solutions in test environments and ensuring quality
- Performing platform upgrades and implementing best practices
- Scripting in various areas like Business Rules, Client Scripts, UI Actions, etc.
- Developing integrations with third-party tools using REST API and SOAP web services
- Providing training and support to team members