- Develop and implement comprehensive training programs to enhance the quality of voice processes.
- Conduct regular assessments to evaluate employee performance and provide constructive feedback.
- Collaborate with cross-functional teams to identify areas for improvement and implement changes.
- Design and deliver training sessions on voice techniques, etiquette, and accent neutralization.
- Monitor and report on key performance indicators to ensure continuous improvement.
- Foster a positive and inclusive work setting that promotes professional growth and development.
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📌 AVP - Voice Coach (Gurugram)
🏢 National Australia Bank (NAB)
📍 Gurugram
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