THE WORK:Discover the opportunity to grow and contribute in an engaging environment.
- You will build knowledge and support the team while participating in problem solving discussions.
- This role will allow you to develop your skills in Service Desk Management and be part of a collaborative and agile setting.
- We look forward to welcoming your enthusiasm and fresh perspective.
- Ensure production systems are available and operating according to defined service level agreements.
- Drive incident and outage resolution and maintain clear communication throughout the process.
- Facilitate the restoration of service to the production environment efficiently and effectively.
- Establish and maintain disaster recovery procedures to safeguard operational continuity.




- Maintain data retention practices in alignment with organizational policies.

HERE''S WHAT YOU WILL NEED:Beginner proficiency in Service Desk Management.
- It is advantageous to have prior experience in relevant related skills.
- Bachelor''s Degree in relevant field of studies.

BONUS POINTS IF YOU HAVE:Beginner proficiency in problem solving.
- Intermediate proficiency in communication skills.
- Beginner proficiency in customer service.
- Intermediate proficiency in time management.
- Beginner proficiency in attention to detail.*

📌 Infra Tech Support Practitioner (Bengaluru)
🏢 Accenture
📍 Bengaluru